24/7 Sterling Security Monitoring protects your home or business and improves response time for emergency services. Our monitoring professionals are always there, ready to respond when you need them.
We respond in a way that best suits your needs. From simple alarm deactivations to emergency services call-outs.
Every second counts in an emergency. Our agents send verified alerts to emergency services centres for a faster response.
We employ local staff who monitor your alarm from our headquarters in Hamilton NZ. We know the area and are ready to assist.
The sooner you take advantage of our monitoring services, the sooner you know what matters is protected.
Sterling Security Monitoring means peace of mind for your family, pets or business.
❌ Missed responses to emergencies
❌ Not protected 24/7
❌ False alarms
❌ Slow emergency service response times
✅ Agents on standby means no missed emergencies
✅ Agents on call 24/7
✅ Verification by agents of genuine emergencies
✅ Direct line to emergency services means faster response times
Sterling Security is based in the Waikato and responsible for the monitoring of thousands of businesses and homes across the country. If you see our sticker in the window, we monitor that building.
You provide good old fashioned service which means such a lot. It gives me peace of mind knowing that my home security alarm system is in good safe hands. Thank you so much from within my heart.
Lyn F.
Many thanks to Cam and his team for their excellent guidance and advice, on choosing our burglar alarm and especially Josh who did an excellent job of installing and training us on how to use it.
John A.
The ladies in dispatch that ring me are a pleasure to deal with and the tech team have been amazing from install to servicing and explaining everything as they go over the years.
Sam D.
Call us on 0800 189 089 or complete the form below and a Sterling Security team member will contact you.
Our 24/7 monitoring service means your alarm system is always watched by our professional monitoring team. If your alarm is triggered, our operators immediately assess the situation and take the appropriate action – whether that’s contacting you, your keyholder, or emergency services.
When your alarm system is activated, it sends a signal directly to our local New Zealand monitoring centre. Our trained operators review the alert in real time, verify what’s happening, and respond according to your pre-set instructions – ensuring your property is protected around the clock.
If your alarm is triggered, our monitoring team will instantly contact you to confirm if it’s a genuine alarm or a false trigger. If we can’t reach you, or if the situation appears serious, we’ll notify the appropriate emergency services or dispatch a patrol team right away.
Yes. In most cases, we can connect your existing alarm system to our monitoring centre with minimal setup. Our technicians will check compatibility and handle the setup for you, whether you have a wired or wireless system.
Unlike self-monitored systems, our professional monitoring provides constant supervision and instant response. You get peace of mind knowing that trained experts are always watching, ready to act the moment something happens – even if you’re asleep or away.
Yes. Our monitoring centre is proudly New Zealand-based, staffed by local security professionals who understand the local area and response protocols. That means faster communication, faster action, and a higher level of trust and reliability.
